JEWELRY CAMP

Position: Training Manager, Jewelry & Watches - Americas  
Reporting to: Director, Training – Global Sales
Location: Miami, FL (Preferred) or New York City
 
I. Job Summary:
 
Reporting to the Director, Training – Global Sales, the primary purpose of the Training Manager, Jewelry & Watches is to deliver training courses to the Retail and Wholesale sales organizations in the Americas.  The Global Sales Training Department is responsible for developing skills in all Salon Directors and Sales Executives that will increase corporate revenues.
 
 
II. Key Duties Responsibilities and Accountabilities:
 
·        Understand brand’s DNA and heritage as well as current evolution of the brand
·        Knowledgeable about all product lines and their history within the brand
·        Master the content and delivery of key training courses offered by the Global Sales Training Department
·        Deliver training courses to retail and wholesale staff in the Americas
·        Manage administration of each training course delivered:
o       Scheduling of courses and invitations
o       Manage booking conference rooms/refreshments/meals when delivering offsite and on site(corporate headquarters) courses
o       Monitor acceptances
o       Generate name tags for participants
o       Publish attendee list
o       Generate course completion certificates and distribute to participants
o       Manage course evaluations:
§         Solicit &
§         Input data to Global Sales Training Department records
o       Responsible for organizing course files including all course updates
o       Generate a feedback report on each course:
§         Evaluation of each participant’s skills by course content
§         Recommendation for additional training for a participant
·        Recommend revisions/corrections in training materials and exercises
·        Participate and contribute to brainstorming sessions to develop new training courses to meet business needs as they evolve
·        Manage own travel arrangements and T&E budget
     
 
            III. Key Job Relationships:
          
·        Director, Training Department Global Sales
o       Provide administrative support for key training initiatives as dictated by business needs and objectives
·        Global Training Team
o       Share best practices for each course delivered
o       Course design and development
·        Salon Directors
o       Liaise on training and providing feedback on training results
o       Advise on next steps for each Sales Executive’s further skill development
·        Sales Executives
o       Build relationships to better understand real world sales situations and training needs
·        Marketing and Communications Departments
o       Implement guidelines from these departments at the salon level through training
·        Human Resources
o       Collaborate to address and develop additional training opportunities for delivery to the sales organization such as leadership development & management skills
 
 
IV. Job Qualifications:
         
·        Bachelor’s Degree
·        3 to 5 years of successful retail sales experience, preferably in luxury goods
·        5 to 8 years of successful training experience
·        Excellent presentation and coaching skills
·        Fluent in Spanish
·        Strong PowerPoint & Excel skills
 
 
 
Stephanie McKee, Director, U.S. Human Resources
smckee@harrywinston.com
WWW.HARRYWINSTON.COM
Tel: +1 212-315-7918
Fax: +1 212-581-2948
Harry Winston, Inc. | 1330 Avenue of the Americas | New York | NY | 10019 | United States |
 

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February 16th, 2012
Fine Diamonds Auction

More than 50 Lots of Fine Diamonds
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Mon-Wed 13-15th, 2012
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